Who we are
Q2X.app Privacy Policy
1. Introduction
This Privacy Policy describes how Xendoo LLC (“Xendoo,” “we,” “us,” or “our”) collects, uses, and shares information about you when you use Q2X.app, a service that converts QuickBooks Online data to Xero. This policy also explains how we handle your information when you opt-in to receive marketing communications from Xendoo or its subsidiaries.
2. Information We Collect
We collect information from you in the following ways:
- Information You Provide Directly:
- When you submit a form on Q2X.app, we collect the information you provide, which may include your name, email address, company name, and other contact details.
- We also collect your QuickBooks Online and Xero login credentials to facilitate the data conversion process.
- Marketing Data (Opt-In):
- With your explicit consent (opt-in), we collect your contact information (e.g., email address) for marketing purposes. This allows us to send you promotional materials, newsletters, and other communications about Xendoo’s services and those of our subsidiaries.
- Usage Information:
- We may collect information about how you use Q2X.app, such as your IP address, browser type, and operating system.
- We may also collect data about how long the conversion process took, and what if any errors occured.
- Cookies and Similar Technologies:
- We may use cookies and other tracking technologies to collect information about your browsing activity on Q2X.app.
3. How We Use Your Information
We use your information for the following purposes:
- To Provide and Improve Q2X.app:
- To facilitate the data conversion process from QuickBooks Online to Xero.
- To provide customer support.
- To improve the functionality and performance of Q2X.app.
- Marketing (Opt-In):
- To send you marketing communications about Xendoo’s services and those of our subsidiaries, if you have opted in to receive such communications.
- To personalize marketing communications.
- To Communicate with You:
- To respond to your inquiries and requests.
- To send you important notices and updates about Q2X.app.
- To Comply with Legal Obligations:
- To comply with applicable laws and regulations.
4. Sharing Your Information
We may share your information in the following circumstances:
- With Service Providers:
- We may share your information with third-party service providers who assist us in providing Q2X.app, such as hosting providers and payment processors.
- With Subsidiaries:
- If you opt in to marketing, we may share your contact information with our subsidiaries for marketing purposes.
- For Legal Reasons:
- We may disclose your information if required by law or in response to a valid legal request.
- Business Transfers:
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Your Choices
- Marketing Communications:
- You can opt out of receiving marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
- Cookies:
- You can manage your cookie preferences through your browser settings.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
7. Data Retention
We retain your information for as long as necessary to provide Q2X.app and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Marketing opt in data will be retained until the user opts out.
8. Children’s Privacy
Q2X.app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on Q2X.app or by other means. Your continued use of Q2X.app after any changes constitutes your acceptance of the new Privacy Policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at: support@xendoo.com